These are non-normal times: adjust expectations.

Give clinicians more flexibility and autonomy, for example:

• Use crisis documentation protocols.

• Partner with legal, compliance, and IT to identify documentation that can be paused or eliminated.

• Adjust quality and patient experience goals.

Resources:

1. HHS Topic Collection: COVID-19 Crisis Standards of Care Resources
2. Penn Medicine: Clinical Practice Guideline Manual
3. AMA: Debunking Regulatory Myths

This Action Item is part of the 2022 Healthcare Workforce Rescue Package. For the full list of Actions, please click here.

For an easy-to-print and easy-to-share PDF of the 2022 Healthcare Workforce Rescue Package, please click here.

This resource was created through a collaboration of experts in supporting clinician well-being: Elisa Arespacochaga, VP Workforce and Clinical Affairs, American Hospital Association ∙ Robyn Begley, SVP and CNO, American Hospital Association and CEO, American Organization of Nursing Leadership ∙ Liz Boehm, Executive Strategist, Vocera and Learning Community Lead, CEO Coalition ∙ Heather Farley, Chief Wellness Officer, ChristianaCare; member of CHARM Chief Wellness Officer Network ∙ Corey Feist, CEO, Dr. Lorna Breen Heroes' Foundation ∙ Jessica Perlo, Senior Director, Institute for Healthcare Improvement ∙ Tina Shah, Principal, TNT Health Enterprises LLC ∙ Christine A. Sinsky, VP Professional Satisfaction, American Medical Association